Privacy Policy

Overview

In this Privacy Policy we provide information on when and why we collect personal information, how we store it and how we use it.
At BTM Basketball, we are committed to maintaining the trust and confidence of our customers and we only collect and use your data required for you to experience our products, and for us to keep you informed of them. We never share or sell your data to any third parties!

What information we collect it and why

Contact information
We collect contact information from you when you make enquiries or use one of our signup forms. This information is used to keep you informed about our activities, products and services.
Personal Data
When signing up for a tour we collect information from you, or your representative, via our tour participant registration process including name, email, phone, emergency contact, age, sex, medical, dietary, passport and visa information. This information is used by BTM to provide the administration of your tour or tournament entry, to ensure your safety and allow us to provide good customer service to you.

How we store your Information

We store your personal information collected via myBTM and the registration process securely on our web servers. We also store data securely on our Google Drive system, who’s privacy policy can be found here.
We use a third-party provider, MailChimp, to store your contact information and deliver our email campaigns. For more information, please see Mailchimp’s privacy notice here

How we use your Information

We use your personal information for a variety of purposes when you are using our products. These range from booking flights, accommodation, health and safety processes, licensing and insurance purposes. We do NOT share your personal information with any other organisations and businesses.
We use your contact information to inform you of upcoming events, about the tours and tournaments we are running, inform you of our partner products and update with news we feel will be of relevance to you. We don’t rent or trade contact lists with other organisations and businesses.

Access to Your Personal Information

You can unsubscribe from any of our emails at any time of the day or night by clicking the unsubscribe link at the bottom of them.
You are entitled to request any personal information that we hold on you. Email your request to admin@btmbasketball.com and we will respond to you within 28 days.

Yearly Review

We review our policy on a yearly basis, with our last review taking place on May 20th 2018.